Frequently Asked Questions

Created by Glen Barnes, Modified on Wed, 31 Jan 2024 at 07:13 AM by Glen Barnes

How do I create an account?

If you don't have an account you can try STQRY for free. Create an account and get access to our online app builder. No credit card is required to create an account.

Is it free to use?
STQRY Builder is free to try, but if you want to publish your project live to the web, App Store, or Google Play Store we require you to sign up for a subscription. You'll be able to see all products, plans, and pricing on our website.
How much does it cost?
Our prices vary between products and plans. Not sure what's right for you? We'd be happy to schedule a demo with you- Contact us today.
How can I pay for a subscription?
Payments for subscriptions can be made by credit card or bank deposit. Click here for more information. 
How does an app get published live?

Once your project is complete, a Customer Success team member will help you with the final touches, guide you through our checklist to go live, and then submit the app. Publishing your project to the app marketplace usually takes anywhere from 48 hours to two weeks, so make sure to consider that when setting a launch date.

Do I need my own developer accounts?
Short answer, yes- If you want to publish your app live to the Apple or Google Play stores then you will need your own developer accounts. Web Apps do not require developer accounts.
Does the app work on mobile phones, tablets, and the web?

The STQRY platform is reactive to a wide range of screens- users can view Web Apps on mobile devices or via desktop browsers, and our apps perform equally well on phones and tablets.

With the launch of our newest product, Kiosk, visitors can now interact with your content on a touch screen display! 

What are the minimum supported iOS and Android versions?

Android Compatability:
5.0 and up

Apple Compatibility:
iPhone

  • Requires iOS 12.0 or later.

iPad

  • Requires iPadOS 12.0 or later.

iPod touch

  • Requires iOS 12.0 or later.

Mac

  • Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Does STQRY support accessibility?

ANSWER

Can I have my own branded App?

ANSWER

What kind of content can be added to an app?

It can

Are QR codes supported?

ANSWER

Is VR/AR supported?

ANSWER

Does STQRY support stereo audio files?

Yes, it supports both mono and stereo audio files. Learn more about how to add stereo audio files:

How do I update my app?

ANSWER

Where can I see stats/metrics for my app?

ANSWER

How many tours can I have in an app?

ANSWER

Does the app support other languages?

ANSWER

Can I charge for my app?

ANSWER

Can I put a password on my app?

ANSWER

QUESTION?

ANSWER

QUESTION?

ANSWER

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article