A form in STQRY Engage shows respondents a thank-you page when they send it, and a short message when a link can't be used. This article lists those messages, for when someone tells you a link isn't working.
Filling in the form
The form opens in the respondent's browser, or on the screen in your app. Required fields are marked with an asterisk, and a field left empty shows "This field is required." when they try to send.
Most forms ask the respondent to tick Verify you're human before sending.
A form opened from a share link.
After they click the submit button, they see "Thanks for your submission." and "Your response has been recorded."
The page respondents see after sending a form.
When a form can't be sent
| The respondent sees | Why | What to do |
|---|---|---|
| "This link isn't valid." | The link was revoked, or an email invitation has already been used. | Send them a new link. |
| "This link expired on" and a date | The share link's Expiry date has passed. | Create a new link, or send the form by email. |
| "This link has reached its submission limit." | The share link reached its Submission limit. | Create a new link. |
| "This form is no longer accepting submissions." | The form can't be found. | Check the link. |
| "Slow down for a minute." | Too many responses came from one place in a short time. | Wait a minute and try again. |
| "Couldn't verify you're human — please retry." | The human check didn't finish. | Try again, or try another browser. |
Each share link's status shows on the form's Link invites tab. See Share a form with a link or QR code.
Next steps
- Share a form with a link or QR code: create a new link.
- Send a form by email: resend or revoke an invitation.
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