Closing your iOS or Android app

Created by Glen Barnes, Modified on Wed, 31 Jan 2024 at 07:18 AM by Glen Barnes

By default iOS and Android phones do not close apps when you exit them, they continue to run in the background. This is fine as it doesn’t use any extra battery power. There may be occasions when you do want the app closed when testing. To close an app:

On iOS

  1. Double tap on the home button.
  2. Swipe along until you see the app icon and screenshot.
  3. Swipe up on the screenshot, this closes the app.

On Android

There are different ways to close apps on different versions of Android but this method generally works:

  1. Select the Settings app
  2. Select Apps
  3. Tap on your app in the list
  4. Tap the Force Stop button

Note: If you can’t find the tours that you have published you may need to check for updated content. To do this simply tap the settings icon and then tap Check for updated content. The app checks for new content every 24 hours but doing this will force a check for new content immediately.

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