Coupon codes are redeemed in the app, not through the app stores. There are 2 kinds of codes, app-wide coupon codes and coupon codes for tours. While the app-wide coupon codes allow you to lock the whole app, the coupon codes for tours allow you to lock individual tours or collection lists in your app. You can set up both in-app purchases and coupon codes for tours at the same time. To learn about how to create coupon codes, please visit Create app-wide coupon codes and Create coupon codes for tours. 

App-wide coupon codes

The first screen after you open the app is where you redeem an app-wide coupon code.

Coupon codes for tours

Open the tour, and tap on the Enter code button. On the open window, type in the given code to access the content

If you remove a lock screen for the app-wide coupon code, users will see the changes within a couple of hours.

For  for a tour or list, users can see the changes immediately by navigating to the app settings and selecting "Check for updated content" or by reinstalling the app. Otherwise, the app will automatically update itself within 24-48 hours, unlocking the tour or list.

Should you require any assistance or have further questions, don't hesitate to reach out to our support team at [email protected]. Happy app building!